Frequently Asked Questions
Below is a list of frequently asked questions separated into common categories. If we haven't address your question in one of these categories, please contact us at info@imagebotanica.com.
About Image Botanica
What is Image Botanica?
Image Botanica is your source for royalty free stock photography.
Our ever expanding collection of horticultural, botanical and gardening images are generally available in small, medium and large file formats.
Image Botanica offers in-depth searching, multiple and easy to manage lightboxes, secure purchasing and reliable downloads.
Browse Image Botanica for a wide range of images
Customer Support
Technical Website Issues
How do I contact customer support?
For assistance on web technical issues please call:
Toll Free: 866-274-8042
or email:
Email: info@clarity-connect.com
General
Is your site secure?
All personal and credit card information is secure. For more information on the security of our site, go to our PRIVACY section. This section answers questions about security, cookies, and what we do with your information.
Can I send you my Want List?
We have thousands of images that are not posted on our website.
Send your Want list to:
info@imagebotanica.com
or Fax us:
616-399-0997
Lightbox
What is a Lightbox?
A lightbox is a convenient feature for storing images online to review at a later date or compare similar images.
Lightboxes are designed to help you get organized. When you find an image on our website that you like, you can save it to a lightbox and continue searching. No need to record the number down
Getting Started with Lightboxes
Unlike other stock photography sites, there is no need to register or log in to use our lightbox
Access our lightbox by double-clicking the image thumbnail
1) Under OPTIONS
Add to Lightbox
2) Click - New Lightbox (entry name of project or client)
2) Once you are in the Lightbox Manager, you can add or delete images in your lightbox, or create a new lightbox.
Ordering
How Do I Order Online?
Fast, easy and secure
1) Double click thumbnail to larger window
2) Under OPTIONS - ADD TO CART (indicate file size)
3) Select CHECKOUT
We gratefully accept the following credit cards:
Visa
Master Card
In the event, you encounter any difficulty in downloading, feel free to contact our customer service center at info@imagebotanica.com or call our Support Center at 919-577-9901
Pricing
What payment options do I have?
We accept Visa and Master Card only.
If you are interested in receiving a price quote, please e-mail us at info@imagebotanica.com
Pricing: US Dollars
The price of royalty-free images depends on the file size of the image chosen.
We offer the following:
Size:Small(72 dpi) Good for: Web site, multimedia Price 21.95
Size:Medium (300 dpi) Good for: Medium Print Production Price:79.99
Size:Large (300 dpi) Good for: Large Print Production Price:129.99
There is a nominal charge for a royalty-free CD shipped via ups
WE ONLY ACCEPT VISA AND MASTER CARD
Where do I put in my discount code?
During the checkout process you will be asked for your discount code if you have received one.
Professional Affiliations
Organizations and Affiliations
ASMP - American Society of Media Photographers
Garden Writers Association
Perennial Plant Association
Searching
Can't find an image?
Image Botanica offers more images than what is seen here on line.If you don't see what you are looking for, please email us at info@imagebotanica.com. We will help in searching for the right image for you.
How do I search for an image?
BY BOTANICAL NAME
If you know your genera, such as ACHILLEA enter it here
BY COMMON NAME
If you know the common name for ACHILLEA, which is YARROW enter it here
BY IMAGE NUMBER
Enter the image number here. The image number will also appear if you place your mouse over the image you are interested in.
BY CATEGORY
Select from Botanical Image, Container Gardening, Cut Flowers, Garden Scene, Gardener's Tools, Head Shot, Indoor Living, Landscaping, Outdoor Living, Plant Combos, Seed Pods, Water Feature, With Gardeners, With Wildlife
BY PLANT TYPE
Select from Annual, Aquatic, Bamboo, Bromeliad, Bulb, Corn, Tuber, Cacti & Succulent, Fern, Fruit, Nuts or Berries, Herb, Orchid, Ornamental Grass, Other, Palm and Cycad, Perennial, Shrub, Tree, Tropical, Vegetable, Vine
BY SEASON OF INTEREST
Select from Early Spring, Late Spring, Early Summer, Summer, Late Summer, Fall, Winter
ORGANIZE YOURSELF WITH A LIGHTBOX (SEE LIGHTBOX)
